Good evening to you all. As many of you have noticed, the main AGORACOM site was down for most of the day today. We switched the front page to our blog, which runs off a different set of servers for precisely this reason, to keep you updated.
What happened? The technical explanation is that our Server cluster at Amazon had a few problems that started at approximately 3AM EST. After initial efforts to restore the cluster were unsuccessful. we had to take the system offline to rectify the issue.
The layman’s explanation … there was a glitch at Amazon. Yes, THE Amazon.com that you’ve been buying books and movies from since the birth of e-commerce. We host AGORACOM on their infrastructure because they are one of the few providers able to handle our traffic and database.
Unfortunately, today was not one of their better days. It appears we are missing posts from Friday, January 7th. We are investigating this. Fortunately, Amazon tech support worked with our techs to solve the problem.
Otherwise, all is well that ends well, especially when it happens on a Saturday when we should be enjoying our friends and families.
Thanks again to everyone for your e-mail notifications and sorry for any inconvenience.
Regards, George et al.
Good morning, Robert and thanks for the comment and the feedback. Everything is up and running normally on our end. I’ve forwarded your message to a tech, who will e-mail you very shortly to diagnose your problem.
In the meantime, check this link and let me know if it works (To Synergy HUB).
http://agoracom.com/ir/StockSynergy
Regards,
George
Thanks for your fantastis services until now – but your site is still not available as of today Jan.10.2011 at 11:01?? I really miss the SYNERGY hub – any idea when everything is going to be up and running ?
Thanks Robert C.