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Small-Cap CEO Lesson: Top 10 Reasons Why Online IR Will Surpass Traditional IR In 2009

Posted by AGORACOM at 9:06 AM on Thursday, December 4th, 2008

Throughout 2008, I’ve provided a series of blog posts titled Small-Cap CEO Lessons. The purpose of the series has been to provide CEO’s with valuable data and information that would beneficially impact their business. In addition, it also served as an education in online marketing. It is one thing to say “you need to conduct online investor relations” and quite another to illustrate how Obama used an online marketing and communications strategy to win a Presidential election.

With the year winding down, new CEO readers of this blog ratcheting up and with every CEO trying to figure out their best plan of attack in 2009, it only made sense to re-visit the best lessons of the year in order to help CEO’s make their best decisions possible.

Yes, I concede that AGORACOM is biased towards online strategies that reach a new, targeted and massive group of investors – but I also have to concede that the data irrefutabley speaks for itself. Moreover, given the fact AGORACOM attraced 1.2 million investors that visited 7.6 million times and read 101 million pages of information this year, it is safe to say our Small-Cap CEO lessons are more than self-serving lip service.

TOP 10 REASONS WHY ONLINE IR WILL SURPASS TRADITIONAL IR IN 2009

1. SEC Gives OK To Websites, Blogs, RSS Feeds and Other Web 2.0 Tools For Reg FD

This story by far ranks as the #1 online investor relations story of the year.

On July 30th, according to unanimously approved new guidance by the US Securities and Exchange Commission, the SEC announced that public companies could rely on their websites and blogs to meet the public disclosure requirements under Regulation FD.

If this doesn’t fall under the “enough said” category, then the following quote from SEC Chairman Christoper Cox should do it:

“The use of electronic media is arguably superior to providing company
information the old way.
It’s a better way to provide information to most
investors since today it can be presented in interactive format that allows
each individual to click through or drill down to the level of detail that’s
appropriate to him or her.”

Amazingly, this statement was preceded by the SEC approving the use of electronic shareholder forums on February 25, 2008. You can read the SEC statement here, or watch the following video of Chairman Cox discussing the initiative. Either way, great news for companies that want to eliminate the inefficiencies of the telephone and communicate via community.

If your last or biggest hurdle to conducting a full blown online IR campaign was an unfounded fear of complying with securities regulations, you now have the green light. We knew this years ago and very happy to see the SEC jumped on board.

2. How Obama Used The Web To Attract 3.1 Million Investors, Smash All Records and Win The Election

Any personal politics aside, Barrack Obama is was the equivalent of a small-cap CEO trying to make it to the top on limited resources, including cash, people and supporters. Like you, he was surrounded by Blue-Chip competitors (i.e. Hillary Clinton) that attracted the upper echelon of people and funding.

What did he do? He went grass roots. Using the web, he took his message to the most amount of people while using the least amount of money. The people responded, gave him their support and money. The rest is history.

3. IR Consultant To World’s Biggest Companies Advises “Retail Investor Relations Is Paramount”

When Dominic Jones speaks, we listen. So should you. What’s he telling the world’s biggest pubco’s? If you don’t use the web to reach new investors, communicate with them and build relationships, you’re only reaching a fraction of investors.

4. 28-Year Old Males Are The Most Bullish Investors Today

CNBC ran an extensive survey and found that 28-year old males are today’s most bullish investors. It makes sense given the fact they have the longest investment horizon and, therefore, willing to take the greatest amount of risk. How many 25-35 year old males are in your database? AGORACOM is targeting them via the web right now. Whose audience is bigger?

(more…)

“We Do Everyting” Model Is Dead – Including Investment Banking

Posted by AGORACOM at 10:43 AM on Monday, December 1st, 2008
The Girl Who Had Everything

The Girl Who Had Everything - Saatchi Gallery

Interesting quote from Josh Hamerman Via IR Cafe

The supermarket model of investment banking died a very quick death
this past fall. The future of the industry, many believe, will be fashioned
after the boutiques – firms that focus on just a few key areas, but do so
exceptionally well.

Joshua Hamerman, “A Tree Grows on Wall Street,”
Mergers & Acquisitions, December 2008

EVERYTHING KILLED YAHOO…

I personally believe the days of “we do everything” – for anything but retail shopping and Vegas buffets – has been done or dying for some time now. Case in point, we can all agree that Yahoo has suffered for running its operations like Peanut Butter, which led to a Senior Vice-President wrote the now infamous Peanut Butter Manifesto in which he summarized the company as follows:

“I’ve heard our strategy described as spreading peanut butter across the
myriad opportunities that continue to evolve in the online world. The result:
a thin layer of investment spread across everything we do and thus we
focus on nothing in particular. I hate peanut butter and so should you”

… WHY NOT EVERYBODY ELSE?

Why are the days of “we do everything” over? Quite simply – the web. The web has forced us to become specialized because people are now able to search for specific items to fill their personal or business needs. As a result, people are now trained to demand specialists, not generalists. This doesn’t mean your stuck to one line of business – but it does mean that anything you do must be done very well or, as Hamerman says above, exceptionally well.

Regards,
George

Small-Cap CEO Lesson: Online Advertising Grows During Slowdown Due To ROI

Posted by AGORACOM at 3:06 AM on Tuesday, October 28th, 2008

If you are a small-cap CEO, you didn’t need a slowing economy to make sure you get the best bang for every dollar spent.  You’ve been doing it for years.

Nonetheless, no matter how sharp you are, chances are you can always be a little sharper and – in my experience – this is especially true for CEO’s that have not fully embraced the web.  If you fit this description, then you’ll be very interested in this e-marketer story which concludes that online advertising will continue to grow in 2008 (17.4%) 2009 (14.5%) as companies look to maximize ROI during this turbulent period.

TOP 7 REASONS FOR SWITCHING OFFLINE TO ONLINE MARKETING

For those of you that don’t have time to read the entire article, here are the 7 top reasons given by more than 1,500 marketing managers for shifting dollars to online marketing:

1. The Internet is inherently more measurable and accountable than traditional channels.

2. The Internet allows for better, more-granular targeting than do other forms of media. That reduces media waste and can save marketing dollars.

3. The Internet is interactive, thereby allowing for a higher degree of engagement with consumer and business prospects and customers.

4. Particularly among younger consumers, the Internet is accounting for a larger and larger share of total media time; numerous studies demonstrate that teens, millennials and other younger cohorts are spending more time online per week than they are watching television.

5. The Internet plays into the consumer-in-control movement and therefore provides new opportunities for marketers to be a part of their conversations about interests, attitudes, shopping plans and even brands.

6. New Web 2.0 phenomena such as blogs, social networks and Twitter provide marketers with the potential to gain rich insights into consumer behavior and attitudes (the Internet is like a perpetual focus group on steroids).

7. The Internet, unlike any other medium or channel, allows marketers to reach prospects throughout the entire consumer buying cycle, from initial awareness through pre-information-gathering to sales and post-sale feedback and support.

Regards,
George

Small-Cap CEO Lesson: Use Search Engines To Find AND Be Found

Posted by AGORACOM at 2:40 AM on Tuesday, October 28th, 2008

This edition of Small-Cap CEO Lessons is quite simple:

“You already use search engines to find things, now start using search engines to be found!

It is amazing to see the look on a CEO’s face when I put search engine marketing into this simple context. You use search engines at Google/Yahoo/MSN to find important, mission-critical items for your business such as data, research, articles, definitions, experts, etc.  You do so because search engines have proven to be a fast and reliable way to find things you are looking for.

And yet …

… you still continue to rely on old fashioned, outdated, expensive and slow moving marketing methods such as conferences, printed materials, print advertising, road shows and buying drinks at local broker watering holes to find new investors.

Does this make sense to you?  I’ve underlined “find” to illustrate the real disconnect between how you find important things for yourself (search engines) vs. how you allow other people to find you (same old, same old).

OVER 35,000,000 ONLINE INVESTORS

With over 10,000,000 North American households now trading online and more than 35,000,000 online traders around the world, you can bet that search engines and the web play a huge role in how investors find new small-cap investments.  In fact, an AGORACOM survey of more than 850 investors earlier this year revealed the following:

  • 73% of Investors Conduct the Majority of their Research (75%+) into New Stocks Online. This is a dramatic 18.65% increase over 67% of respondents in 2007 and serves as proof positive that an online investor relations program is critical if you want to reach new investors.
  • 48% of Investors Conduct All of their Research (95%+) into New Stocks Online. No online IR program means you immediately miss out on 48% of all investors.
  • 60% of Investors Use Discussion Forums For Information and/or Research.

CONCLUSION

You already use search engines and the web to find things.  With over 35,000,000 investors now trading online, start using search engines and the web to be found.

Regards,
George

Small-Cap CEO Lesson: This Is How You Communicate With Investors During Turmoil

Posted by AGORACOM at 1:02 PM on Friday, October 24th, 2008

Pursuant to my recent post entitled “Best Investor Relations Practices During Market Turmoil” I’m pleased to provide you with a communique sent by Kim Tyler, President of Canadian Arrow Mines, to his shareholder base via AGORACOM. Take a look at my comments following his message as to why this was a simple but effective move.

======

Friends and investors;

Attached below is a link to an interview regarding the latest Canadian Arrow and Kenbridge update. We are not dissuaded by the current and ongoing financial turmoil as we believe the underlying fundamentals for economic growth, hence nickel and stainless steel, are still secure. Demand by the emergent Asian middle class may slow temporarily but will ultimately not be appeased by the current mine closures, lack of new supply coming on-stream and expected run on supply thereafter.

The current spate of high cost operations closures may well continue. This is healthy for Canadian Arrow and Kenbridge. Canadian Arrow is still perfectly poised to bring production on-stream over the next 1.5 to 2 years at a projected operating cash cost of US$3.47 per lb of nickel net of copper credits, well under current and projected prices, at a perfect time to meet the next upswing in the base metals sector.

Canadian Arrow has a competent team with a commitment to succeed, a completed positive scoping study, NI43-101 Measured and Indicated lbs in the ground, and more than all that, infrastructure in the ground by way of the existing shaft.

Thanks once again for your continued support.

Best regards,
Kim

Link To Interview

======

This was a simple but very effective message for 4 reasons.

First of all, hats off to Kim for exercising best investor relations practices during a period of market turmoil. Investors may be fearful but they are looking for leadership and confidence. Kim delivered it.

Second, I commend Kim for communicating with investors via text and video. The text message was strong and to the point. He didn’t ramble, he stuck to pertinent facts. The video, on the other hand, then creates a conversation between Kim and his shareholders.

Third, everyone should take note of the fact that Kim used this opportunity to remind investors about the long-term reasons they originally used to invest in his company. In an environment in which fear can blind investors from fundamentals, CEO’s need to make sure that fundamentals trump emotions.

Fourth – and I love this one – Kim uses market and industry weaknesses to his advantage by specifically demonstrating to investors how Canadian Arrow Mines is positioned to benefit from such weakness. Brilliant.

Simple but extremely effective. You can bet Canadian Arrow shareholders are breathing a whole lot easier today.

This is how you communicate with investors during market turmoil.

AGORACOM clients have been taping or in the process of taping their own messages to shareholders. If you have not done so, what are you waiting for?

Regards,
George

Small-Cap CEO Lesson: Obama Uses Web To Attract 3.1 Million Investors, Smash Election Records

Posted by AGORACOM at 10:11 PM on Sunday, October 19th, 2008

As a small-cap CEO, one of your most important goals is attracting new investors to your company.  As the founder of the biggest online small-cap IR firm, I’ve tried to go beyond “selling” you by teaching you valuable small-cap CEO lessons.

Today’s lesson is perhaps the most valuable lesson of all because it serves as a clear example of how one CEO beat his corporate competitors by using the web to attract millions of individual investors.

Your personal politics aside, Barack Obama has run a simply masterful online campaign for the hearts, minds, votes and wallets of American voters, with the latter point being most relevant to you.  Specifically, the New York Times reported the Obama Campaign raised $150,000,000 in September, shattering all records in the process, including the following unbelievable data:

  • 632,000 new donors. The number of new donors added in September;
  • 3.1 million. The number of total donors;
  • $86.  The average contribution per donor.

Yes, not every one of these donors came through the web but at an average of $86 per donor, you can bet an overwhelming majority of them came via the web.

How did he do it?  We’ll save the full details for another day.  For now, the following picture is worth a thousand words.

If a newbie Senator from Illinois can use these tactics to rise from long-shot candidate to becoming the first Black President of the United States of America, what is stopping you from using them to build an incredible, winning small-cap company?

Regards,
George

Small-Cap CEO Lesson; 28-Year Old Males Are Most Bullish Investors Right Now

Posted by AGORACOM at 1:38 PM on Wednesday, October 15th, 2008

If you are a small-cap CEO, then you are going to be very interested in a profound statistic that came out of CNBC just a few minutes ago. Specifically, CNBC ran a poll and determined the profile of the most bullish investor today is a 28-year old male. The most bearish are 57-year old females.

POLL SERVES AS FURTHER EVIDENCE OF POWER OF ONLINE INVESTOR RELATIONS

CNBC’s conclusion that 28-year old males are most bullish on the stock market today supports our position that online investor relations provides small-cap companies with the greatest ROI.

Why? Though internet use is broad amongst both genders and all age groups, there are still meaningful differences in the actual figures by age groups.

INTERNET USAGE GREATEST AMONGST YOUNGER INVESTORS, DISSIPATES WITH AGE

Take a look at the following internet usage statistics by age: According to the study (conducted in Canada but reflects US habist as well) internet use by age group breaks down as follows:

18- to 29-year-olds >>> 90%
30- to 44-year-olds >>> 88%

45- to 59-year-olds >>> 78%
60-year-olds and + >>> 50%

If the age profile of the most bullish investor in this environment is 28, then it follows that the sweet spot is targeting investors between 25 – 32 years old. With 90% of them on the internet, an online investor relations program is the fastest way to attract new investors to your company.

ONLINE INVESTOR RELATIONS PROVIDES COMPANIES WITH BEST ROI

Further to my post about Best Investor Relations Practices During Market Turmoil It should come as no surprise that your best Return On Investor Relations Investment because only the web can provide you with two critical functions:

1] The ability to precision target investors. If you are a widget company, you want to target investors interested in widgets and your competitors. You don’t want to waste IR dollars conducting general marketing. The web can do this. Traditional IR can’t do this.

2] The ability to measure the success of a campaign. From search engines to behavioral ads to creating an online community, you know exactly how successful each component of your online campaign is performing. If people are responding to your campaign and the result is a growing community of investors reading more and more information, the inevitable result is going to be a larger shareholder base and higher share price.

Regards,
George

Small Cap CEO Intelligence: 2008 Nobel Prize Winner For Economics Is Sharing His Thoughts

Posted by AGORACOM at 6:30 PM on Monday, October 13th, 2008

The Nobel Prize For Economics was first awarded in 1969.  They didn’t have blogs and RSS feeds back then but you’ll be happy to know the 2008 Nobel Prize For Economics went to Paul Krugman, who just happens to write a blog for the New York Times.

If you want be inside the head of a Nobel Prize winning economist, make yourself a better CEO and give your company an edge, all you have to do is subscribe to his RSS feed.

Regards,
George

p.s.  Photo is courtesy of Princeton University.
Princeton, NJ, USA.

Best Investor Relations Practices During Market Turmoil

Posted by AGORACOM at 8:53 AM on Tuesday, October 7th, 2008

If you are a small-cap or micro-cap CEO and looking for investor relations guidance during these challenging markets, then you have come to the right place.

First, it is important to understand that during this kind of market environment, investor relations is not just about increasing your share price.  Every company is getting hit, so to think you can buck that trend isn’t realistic.

Rather, your goals in this environment are:

  • Short Term – To mitigate any further losses to your market capitalization.
  • Longer Term – To take advantage of competitors with weak or non-existent strategies and capitalize on current opportunities.

Both goals are heavily dependent on your IR communications and strategy.  A properly executed strategy will yield great long-term results, while running for cover and failing to communicate is a guaranteed recipe for disaster.

With all this in mind, here is the AGORACOM recipe for success during periods of market turmoil.

1]  Silence Is Death – Have you ever had a friend or family member owe you money but suddenly become hard to get a hold of? How did you feel? Do not make your shareholders feel this way or they’ll write you off as a bad debt and was their hands clean of you. This is no time to duck for cover if you believe in your business, your plan, your management team and your board.

2]  Provide Long-Term Vision – Investors are worried by these short-term market gyrations.  It is your job to get shareholders to look beyond this gyration and remind them that you are building a long-term business that will survive and thrive beyond 2008.

3]  Accentuate Your Strengths – Provide shareholders with a press released corporate update that discusses the strength of your product / services / project / technology (depending on the business you are in).  Be sure to also address the long-term viability and strength of your industry.  Remind investors that there will always be a widget industry and you are one of the companies that will be benefiting from it.

4]  State Of The Union – Support your corporate update with a multi-media “state of the union”.  Specifically, tape an audio or video address for your shareholders that conveys confidence.  If your text based corporate update in step 2 provides the facts that assure investors, your multi-media address will provide your shareholders with confidence they are in the right hands.  No matter what the context, people need to hear from their leaders.

5]  You’re Not Bullet Proof – Be honest about any negative impacts to your operations.  Shareholders don’t expect you to be bullet-proof, so openly telling them about the 2 or 3 items in your business that have been impacted demonstrates an honest and realistic management team.

6]  Competitor Weakness – Though you should never specifically name a competitor, do to tell investors about any significant problems with your competitors, some of whom will not make it through this period due to poor planning or business models.

7]  Business As Usual – Do not hold back press releases as part of a market timing strategy.  Yes, be careful not to issue press releases on a specific morning where futures are showing significant weakness but it is business as usual, so get on with your business and continue issuing press releases.

8]  New Blood – Never, ever stop looking for new investors.  You are in a position to benefit from the following two ways:

First, we all know that a significant portion of small-cap and micro-cap stocks are unfortunately built upon unviable business models.  That is the nature of the business.  Shareholders in those companies will see the writing on the wall, take their tax losses and start looking for high-quality alternatives that can help them get back above water over the next 12-24 months. Be that alternative!

Second, investors that were smart enough to raise cash earlier in the year will be looking to come back into the markets over the next 2-3 months.  They will be looking for good companies with good management teams executing a plan that will succeed over the next 2-3 years. Be there when they come knocking!

CONCLUSION

If you need any more proof about the validity of this plan, I ask you to once again follow the AGORACOM experience.  Despite the fact markets are going through tough times, we have managed to maintain a status quo and actually grow while other investor relations firms suffer.

Why? We practice what we preach.  We communicate with and help our customers as much as ever, while continuing to market ourselves via search engines, our blog, e-mail newsletters and business television ads to attract new customers.

If you follow our plan, never lose site of the fact that you currently have great shareholders and remember there are millions of other shareholders looking for companies like yours, you will succeed in mitigating short-term losses while maximizing long-term success.

Regards,
George

UPDATE: IR Web Report picked up our story when they posted their own piece on this important subject. Take 5 minutes to read it because IRWR is a neutral, well-respected publisher of online investor relations strategies and its principal, Dominic Jones, has consulted to some pretty major companies around the world.  You will note he stresses using Web 2.0 tools to negotiate quickly, broadly and efficiently.

He also refers to another pretty good list of IR best practices during market turmoil by Johnson Communications. You will note a lot of crossover with my list, as well as, some other good points.

IR Lesson From Bailout Crisis – Main Street Matters!

Posted by AGORACOM at 3:26 PM on Tuesday, September 30th, 2008

My friend and colleague, Dominic Jones, publishes the best research and information about online investor relations practices through the IR Web Report. He has counseled some of the world’s biggest and best-known corporations across every sector and in more than a dozen different countries. As such, when he writes, I listen.

A couple of days ago he posted a must read article about the the single most important lesson we all can learn from the current crisis: Main Street matters.

Given the fact he wrote the article prior to voting and rejection on the bailout bill thanks to the people’s revolt, it’s safe to assume this important lesson has now graduated to a commandment.

Since I’ve already declared it a must read, I won’t ruin it by re-hashing it here – but I would like to give you a couple of his best quotes”

“Investor relations shouldn’t only be about hobnobbing with analysts
and portfolio managers, it must also support strategically important
retail investor communications.”

“Companies that don’t have dedicated IR website managers in-house can’t take advantage of even a fraction of the opportunities available to them to build and maintain relationships with their investors.”

Regards,
George